Sustain
We help you ensure sustainable change and continuous improvement
At MAPS, we understand that implementing new technology is just the beginning. The real challenge lies in sustaining the positive changes and embedding the digital solutions within your organisation. Our Sustain service is designed to help you maintain these improvements through ongoing maintenance of your systems, customer support, and user training.
Our accredited Trainers deliver technical and instructional expertise through formal, onsite training, demonstrations, and presentations tailored to your requirements. Our Customer Support Team offers extensive support for all MAPS applications and systems via our Helpdesk. Not only this, but we can also support and maintain other systems within your organisation where internal resources and technical expertise may be limited. By partnering with MAPS, you can be confident that your technology solutions are not only implemented effectively but are also embedded and sustained for long-term success.
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Reduce Pressure on Resources
Reduce Pressure on Resources
By managing and maintaining your technology solutions, MAPS frees up your internal resources, allowing your staff to focus on their core responsibilities.
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Enhanced System Security
Enhanced System Security
Cyber Essentials Plus, provide assurance that your technology solutions are not only effective but also reliable and secure.
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Comprehensive Support
Comprehensive Support
MAPS ensures that your staff have access to knowledgeable support, allowing for quick resolution of issues.
We Can Help You:
- Identify the best infrastructure solutions for your business.
- Understand your regulatory and risk and requirements and then build comprehensive security and data protection procedures to minimise any risks.
- Deliver a system that provides immediate, obvious benefits for the stakeholders.
- Deliver onsite training to your team to ensure the system is utilised to its fullest potential.
- Ensure your team have access to consistent support through our Helpdesk.
- Troubleshoot and resolved technical and end-user cases.
- Stabilise your platforms to minimise the risk of unplanned outages.
Our bespoke digital solutions are designed and maintained in adherence to international best practices for GDPR, data privacy and information security.
Join Our List of Satisfied Clients
We’ve established a strong track record of collaborating with education and healthcare organisations.
We encourage you to peruse the testimonials, these accounts shed light on the strategic solutions we’ve co-developed, the complex challenges we’ve jointly addressed, and the tangible value we’ve delivered.
“MAPS worked closely with us in Saolta HR to create a digital solution for our paper based Employment Control Committee job approval process. MAPS Business Analysts worked with us to identify our requirements and their Software Development Team then created the necessary digital solution to automate our process. The simple, easy-to-use solution eliminated the need for hard copy submissions and reduced the associated workload for us in Saolta HR. The solution is now used on a daily basis. MAPS were also very responsive to developing new features to the software based on additional user requirements. We have no hesitation in recommending this solution to both Hospital and Community Groups within the HSE.”
Saolta
Saolta HR
“As the individual responsible for University governance, working with MAPS assures me that the University is receiving value for money in securing top-class expertise in the design, development, implementation and support of technical solutions and software application services. I have no hesitation in recommending MAPS to any organisation as a Company that delivers excellent expertise and service across a broad range of business needs.”
University of Limerick
Corporate Secretary
“To put it simply, I know I can rely on MAPS. The MAPS team spend the time necessary to understand what is required and how to make it work optimally. In those high octane moments, MAPS’ process orientated solutions give me confidence and peace of mind.”
University of Limerick
HR
“DCU requested MAPS to convert a paper based process into an on-line workflow solution. They worked very closely with us to identify our requirements and to satisfy many different stakeholders in a complex organisation. The solution is now used daily throughout DCU. We found MAPS very responsive to developing new features to the software as we identified additional requirements from user feedback.”
Dublin City University
Human Resources Office
“MAPS depth and breadth of knowledge of business analysis, business process re-engineering, development and support is of great benefit to the University. MAPS have a deep understanding of the Higher Education landscape and have been key in delivering strategic initiatives for University of Galway. I have always found their customer service to be exemplary while their flexible and adaptable approach to delivery has gained respect across various business units in the University.”
University of Galway
Information Solutions and Services
“The relationship between DCU and MAPS is better described as a partnership rather than a supplier / client relationship, and I have no hesitation in recommending MAPS to other organisations both for the quality of their work and for the professionalism of their staff.”